Delivery & Return Policy
Last Updated: October 6, 2025
We've got your back (and your tee)! At ORNGROO, we're committed to making sure you love what you wear. Every item is packed with care, but in the rare chance something goes sideways, here's how we handle it:
⚡ Fast Shipping, Always!
We're just as excited as you are! That's why we're committed to shipping all orders within 48 hours of purchase. As soon as your order ships, you'll receive tracking information to follow its journey right to your doorstep.
We know you can't wait to rock your ORNGROO gear—so we do our best to get it to you as fast as possible.
💵 Accepting Cash on Delivery (COD)!
Prefer to pay when your order arrives? No problem! Choose Cash on Delivery at checkout and pay when your ORNGROO package reaches your door. Easy, secure, and stress-free.
🧵 Returns & Refunds
If your product arrives damaged, defective, or not as described, we'll make it right.
Refunds are issued back to your original payment method (or via UPI/bank transfer for COD orders) once your case is approved.
Changed your mind or simply not feeling it? We'll still refund you—no hard feelings. Just reach out within 7 days of delivery, and we'll take care of it.
🔁 Exchanges? Absolutely!
Ordered the wrong size? It happens! We'll happily exchange it for the same item in the right size—because fit matters, and we want you to rock it right.
💛 We Care, Seriously
We're a small brand with a big heart, and every piece is a part of our wild little world. If something's off, we're here to make it right—with love, speed, and a dash of mischief.